Meadow Brook Jobs

There are many jobs and employment opportunities at Meadow Brook Hall.

A National Historic Landmark, Meadow Brook Hall is an historic house museum, cultural center and events and wedding venue. Built by Alfred and Matilda Dodge Wilson, Meadow Brook is located on the campus of Oakland University in Rochester, Mich. Our future is focused on providing a world-class visitor experience, growing our education and youth programs while continuing to serve as a vital part of our diverse community.

Oakland University students are encouraged to apply! All applicable Meadow Brook jobs will be posted through Handshake.

Below is more information and links to apply to current open jobs at Meadow Brook.

Sales and Events Assistant

Summary of Position:

The Sales and Event Assistant is responsible for supporting the sales and event team with daily office support and support to the Event Coordinator with events taking place on the grounds, gardens, inside the estate and garden tent. This position supports and maintains sales and marketing objectives in accordance with the company’s mission statement.

The work schedule will vary based on events and will require working evenings, weekends and potentially holidays.

This position is employed by Continental Cregar’s LLC at Meadow Brook Hall under the terms of the Food and Beverage Services Agreement between Continental Cregar’s LLC and Oakland University.

Duties & Responsibilities:

Fill in where needed to ensure guest service standards and efficient operations.
Completely understand and adhere to all policies, procedures, standards, specifications, guidelines and training programs.
Support annual Wild Game Fundraiser event.
Provide office support to sales and event team or other duties as necessary to fulfill goals of sales and events department.
Support with entering incoming sales leads into Caterease by weekly deadline for sales reports.
Support with check in/out process for monthly wedding open houses.
Attend scheduled meetings with Event Coordinator to review details prior to assigned events.
Support with initial follow up emails to clients as directed by Manager of Sales and Events.
Support in identifying and analyzing competition, both locally and regionally as directed by Manager of Sales and Events.
Day of event duties and responsibilities:
Inspect event set ups in each designated space prior to the start of each event, ensuring room set, number of chairs, A/V and all essential set up details have been executed properly.
Check all of the exterior areas of the estate and grounds to make sure the spaces are trash free and clean.
Check restroom areas and ensure spaces are clean and well stocked.
Ensure Loggia tables are clean and chairs are straightened under each table.
Attend pre-shift meetings with banquet team to relay essential client details day of event.
Ensure client suites are staged and ready for client’s arrival with water service.
Support Event Coordinator with vendor arrivals and deliveries.
Support with check in and logging of client’s personal items.
Support with set up of client’s personal items as directed by Event Coordinator.
Support Event Coordinator with ceremony processional, recessional, photos and special request of clients and guests.
Support the Event Coordinator with staying on time for the event.
Ensure that all clients & guests feel welcome and are given responsive, friendly and courteous service at all times.
Direct guests to appropriate locations.
Provide gallery support during ballroom events to ensure windows are closed and noise from any guests, staff or carts does not interfere.
Assist guests with finding their assigned seats through a copy of the table tracker provided by the Event Coordinator.
Provide support during toasts, blessings, and speeches to ensure noise from any guest, staff or carts does not interfere.
Maintain a strong presence during the event to ensure the event is running as planned.
Continually strive to develop in all areas of service and professional development.
Professional appearance and friendly personality at all times.
Dedication to acquiring knowledge about the history of MBH and its event spaces.
Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the venue, employees and guests.
Responsible for all other tasks as assigned by the Manager of Sales and Events.

Minimum Qualifications:

Demonstrated excellent writing and verbal communication skills.
Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, visual acuity, and hearing.
Competent computer skills.
Demonstrated ability to work well within a team.
Strong organization skills.
Ability to maintain composure and stay focused in a variety of settings.
At least 18 years of age.

Job Type: Full-time:

Salary: $40,000.00 – $43,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance
Work Location: In person

To apply, submit your resume and cover letter to

APPLY TODAY

Event Coordinator

Summary of Position:

The Event Coordinator is responsible for detailing and performing day of coordinating responsibilities for all events taking place on the grounds, gardens, inside the estate and garden tent of Meadow Brook Hall with excellence from start to finish. Once assigned from the sales team, the position assists clients as their main contact leading up to and on the day of their event with ongoing support and development of menu selections, timelines, tastings, floor plans and vendor coordination. The Event Coordinator creates and distributes banquet event orders (BEOs) according to company timelines and specifications with details related to the event clearly outlined and communicated in writing. Additional responsibilities include tracking and receiving all deposits per company standards, obtaining required vendor information and hosting client meetings to confirm final details in person. This position supports and maintains sales and marketing objectives in accordance with the company’s mission statement.

The Event Coordinator will be responsible for a wide range of events including, but not limited to, wedding ceremonies and receptions, showers, celebrations, corporate business events, fundraisers, holiday events, group tour lunches/dinners, Oakland University events and Meadow Brook Hall events.

The work schedule will vary based on events and will require working evenings, weekends and potentially holidays.

This position is employed by Continental Cregar’s LLC at Meadow Brook Hall under the terms of the Food and Beverage Services Agreement between Continental Cregar’s LLC and Oakland University.

Duties & Responsibilities:

Fill in where needed to ensure guest service standards and efficient operations.
Completely understand and adhere to all policies, procedures, standards, specifications, guidelines and training programs.
Support annual Wild Game Fundraiser.
Provide office support to sales and event team or other duties as necessary to fulfill goals of sales and events department.
Support with entering incoming sales leads into Caterease by weekly deadline for sales reports.
Participate in monthly wedding open house.
Schedule weekly event preparation review meeting with Sales and Events Assistant to ensure the event details and responsibilities of each event have been outlined and assigned.
Understand all menu items and what items can be modified or prepared with special dietary requests.
Understand rental rates and food and beverage minimums ensuring each event is meeting their requirements.
Understand the Internal Reference Guide and use as an ongoing reference.
Schedule and host client meetings as outlined by department protocol.
Offer upgraded food and beverage items for each event.
Access, understand and accurately input and update information using Caterease.
Maintain well-documented, accurate, organized and up-to-date file and email management in order to serve clients and employer in organized and knowledgeable manner.
Maintain thorough communication with all related departments throughout planning process.
Coordinate vendor items including (but not limited to) linens, chairs, florals, rentals, entertainment, transportation and valet services.
Prepare, detail and distribute all required paperwork prior to events, including banquet event orders (BEOs), floor plans and timelines in an organized and timely manner according to company protocol.
Prepare invoices for all assigned events according to the event’s deposit schedule and send to accounting for review.
Process deposits and final payments according to company’s policies and procedures.
Prepare and generate BEOs for weekly team event meeting (“sheets” meeting).
Attend weekly “sheets” meetings to review event details and logistics.
Attend and participate in monthly staff meeting.
Attend and participate in annual menu review meeting.
Attend and participate in annual group tastings.
Support in identifying and analyzing competition, both locally and regionally as directed by Assistant Manager of Events.
Day of event duties and responsibilities:
Inspect event set ups in each designated space prior to the start of each event, ensuring room set, number of chairs, A/V and all essential set up details have been executed properly.
Check all of the exterior areas of the estate and grounds to make sure the spaces are trash free and clean.
Check restroom areas and ensure spaces are clean and well stocked.
Ensure Loggia tables are clean and chairs are straightened under each table.
Attend pre-shift meetings with banquet team to relay essential client details day of event.
Ensure client suites are staged and ready for client’s arrival with water service.
Assist vendors upon their arrival, confirming details and timeline.
Check in client’s personal items with tracking and documentation.
Set up client’s personal items.
Coordinate ceremony processional, recessional, photos and special requests of the clients and guests.
Keep event on time according to BEO outline.
Communicate any time challenges to Manager of Catering Operations and Executive Chef.
Ensure that all clients & guests feel welcome and are given responsive, friendly and courteous service at all times.
Direct guests to appropriate locations.
Provide gallery support during ballroom events to ensure windows are closed and noise from any guests, staff or carts does not interfere.
Assist guests with finding their assigned seats through a copy of the table tracker.
Provide support during toasts, blessings, and speeches to ensure noise from any guest, staff or carts does not interfere.
Maintain a strong presence during the event to ensure the event is running as planned.
Follow up with each client upon event conclusion in a timely manner.
Comfortable quoting prices and handling large financial transactions.
Continually strive to develop in all areas of service and professional development.
Professional appearance and friendly personality at all times.
Dedication to acquiring knowledge about the history of MBH and its event spaces.
Demonstrate leadership skills for Sales and Events Assistant.
Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the venue, employees and guests.
Responsible for all other tasks as assigned by the Assistant Manager of Events.

Minimum Qualifications:

Demonstrated excellent writing and verbal communication skills.
Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, visual acuity and hearing.
Competent computer skills.
Demonstrated ability the to work well within a team.
Strong organization skills.
Ability to maintain composure and stay focused in a variety of settings.
At least 21 years of age.
At least one year of catering or event coordinating experience.

Desired Qualifications:

Experience in Caterease event management software.

Experience in AllSeated room diagram software.

Bachelor degree in hospitality management or closely related field.

Job Type: Full-time

Salary: $42,000.00 – $45,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance
Experience:

Events management: 1 year (Preferred)
Customer service: 1 year (Preferred)
Work Location: In person

To apply, submit your resume and cover letter to

APPLY TODAY

Visitor Service Assistants

Meadow Brook is hiring several Seasonal Visitor Service Assistants. This job is currently open!

Position Purpose:

Visitor Services Assistants are responsible for providing an enjoyable and meaningful experience for guests and for the interpretation of Meadow Brook Hall through positive and engaging guided and stationed tours and/or providing visitor services in the museum store.

Job Duties:

Please note that applicants for this position would ideally be interested in being a tour docent (i.e., learning the Meadow Brook Story and sharing it with visitors, either in a guided tour format, or a stationed tour format) as well as a museum store employee. However, we are willing to consider applicants who are interested in just one of those positions so please don’t hesitate to apply if only one of these areas are of interest to you!

Applicants are responsible for providing an enjoyable and meaningful experience for guests and for the interpretation of Meadow Brook Hall through positive and engaging guided and stationed tours. Museum Store duties include redeeming tour tickets, selling store merchandise, keeping the shop tidy during the shift, and stocking shelves when necessary.

Minimum Qualifications:

Ability to work independently, service-oriented, professional appearance. Applicants must have strong communication skills, a positive attitude, and be willing to learn. Applicants must be willing and able to stand/walk for a long period of time. Applicants should have an interest in interacting with people, comfortable speaking to groups, give good eye contact, and be quick to smile.

Applicants must be available and willing to work weekends and evenings.

Desired Qualifications:

Customer service experience is desired. Experience with operating and reconciling a cash register is also desired.
Experience or education in history, art, architecture or teaching can be helpful, although not required.

Schedule:

Varies and will include weekend days and evenings, on occasion. Hours available will increase and/or decrease based on time of year and events schedule, with the most available during the summer and between Thanksgiving and Christmas.

APPLY TODAY

FACILITY OPERATIONS ASSOCIATE

Meadow Brook is hiring several Facility Operations Associates. This job is currently open!

Position Purpose:

The facility operations team is responsible for the physical care & maintenance of the building and the preparation of rooms, event spaces and grounds for all programming at Meadow Brook Hall.

Duties & Responsibilities:

Set up and break down of tables, chairs, AV equipment, light housekeeping and general oversight of museum operations during events.

Qualifications:

High School graduation or equivalent combination of education and experience. Ability to perform physically active work requiring frequent standing, reaching, walking, bending, shoveling, pulling, pushing, climbing on a ladder and lifting in order to perform various cleaning and set-up tasks. Frequent lifting requiring the execution of up to sixty pounds of force to move and use supplies, and use cleaning aids. Ability to lift and move furniture and event equipment. Ability to work independently. Completion of a physical to verify the applicant’s ability to perform the duties of the position. Requires a valid driver’s license & a driving record acceptable to the University’s insurance carrier. Must be able to pass a criminal background check.

Schedule:

Shifts are mostly nights and weekends.

APPLY TODAY

MUSEUM SECURITY GUARD

Meadow Brook is hiring several Museum Security Guards. This job is currently open!

Position Purpose:

Security of Meadow Brook Hall buildings, grounds, and collections.

Duties & Responsibilities:

Responsibilities include security of the building, grounds, and collections during facility rental events. This position is responsible for closing/securing the building at the conclusion of events.

Qualifications:

High School graduation or equivalent combination of education and experience. Knowledge, experience or background in security, law enforcement, or related field. Knowledge of or willingness to learn methods of proper art object handling & security of historic buildings and interiors. Valid driver’s license & a driving record acceptable to the University’s insurance carrier. Must be able to pass a criminal background check.

Schedule:

Shifts are mostly nights and weekends.

APPLY TODAY